LIMITED WARRANTY POLICY

(For a Printable Version, Click HERE)

Wultrad, Inc. warrants to the original purchaser that the instrument is free from manufacturing defects in materials or workmanship for a period of one (1) year from the date of purchase. The instrument must be returned with proof of the date of purchase and serial number.
An instrument that fails to conform to this warranty will be repaired or replaced at Wultrad, Inc.‘s option, without charge for parts and labor, or replacement and return postage/freight by the most economical method (usually, ground service). All other expenses are to be paid by the purchaser. Wultrad, Inc.’s obligation under this warranty is strictly and exclusively limited to the repair or replacement merchandise that fails to conform to this warranty. This limited warranty does not cover normal wear, or damage caused by accidents, abuse, alteration, modification, misuse, improper installation, excessive vibration, rough handling or improper care and transportation. The cost of normal maintenance or replacement of parts, which are not defective, shall be the responsibility of the purchaser. Warranty is invalid when the instrument is opened, modified; missing the original label or the warranty seal has been broken.
The defective instrument must be well packed and mailed/shipped with postage / freight prepaid to Wultrad, Inc. and received by Wultrad, Inc. no later than 370 days after the date of purchase. The defective instrument must be accompanied by written description that identifies the defect.
There are no express warranties other than this limited warranty. In no other event shall any implied warranties (oral or written) including merchantability and fitness for a particular fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall Wultrad, Inc. be liable for accidental, consequential, or special damages.
Please check the package carefully upon receiving. If the instrument is damaged during transportation, please notify the freight carrier and your retailer immediately for a claim. Please do not send the damaged item to Wultrad, Inc. claiming warranty service. It will only delay your valid claim time.
Used instruments can only be repaired or replaced; no cash or credit refunds will be given.
All out of warranty repairs would be at charge.

Faulty Instrument Shipping Procedures:
1.       Fill out Service Request Form (if you do not have a copy you can download it here servicerequestform.pdf)
2.       Attach a copy of original receipt
3.       Pack the faulty instrument sufficiently.
4.      Ship to: WULTRAD, INC., 950 Rand Road # 119, Wauconda, IL. 60084, U.S.A.
5.       Insure with the carrier.
The customer will take the risk for shipping damage if the package is not packed sufficient or not insured. Wultrad, Inc. can only repair shipping damaged instruments as out of warranty repairs, which will incur a charge.
NOTE: Please send the faulty instrument directly to Wultrad, Inc., not to your retailer.

Waiver of liability and indemnification Agreement
In as much as Wultrad, Inc. has no opportunity to supervise the manufacture, installation or maintenance of the parts supplied by it, nor any opportunity to participate in the design or manufacture of the various homebuilt aircraft in which its parts are utilized, the purchaser by using this part and accepting said merchandise from Wultrad, Inc. agrees that all material purchased will be used solely at purchaser’s risk and that purchaser will indemnify and hold Wultrad, Inc., its owners and employees free and harmless from all loss, liability or damage resulting from claims brought by reasons of any alleged failure or defect of any part or parts supplied by Wultrad, Inc.